Privacy Policy

Last updated: 14.11.2020.

About Film Moon:

Welcome to Film Moon. Film Moon makes it easy to discover thousands of film festivals, screenplay contests all over the world. We do this through our websites and domains, the services available on or through our websites and domains or otherwise provided by us, and the software available on or through our websites and domains or otherwise provided by us (including our mobile applications) (collectively, the "Services").

Our Policy:

This Privacy Policy sets forth our policy with respect to information, including personally identifiable information ("Personal Data"), that is collected from users of and/or visitors to the Services (including through those users' and visitors' agents) ("you" or "your"), including (i) registered users who are film festivals, events, and contests ("Festivals"), (ii) users who want to view information about or submit their work to events (whether free or paid) listed by Festivals on the Services ("Filmmakers").

We take the privacy of your Personal Data and other information seriously. Please read this Privacy Policy as it includes important information regarding your Personal Data and other information.

Except as otherwise noted in this Privacy Policy, Film Moon is a data controller (as that term is used under the EU General Data Protection Regulation (“GDPR”), which means that we decide how and why the information you provide to us is processed. Contact details are provided below. 

This Policy may be amended or updated from time to time to reflect changes in our practices with respect to the Processing of your information, or changes in applicable law. We encourage you to read this Policy carefully, and to regularly check this page to review any changes we might make.

If you have any questions or concerns, please do not hesitate to contact us by using the following link: https://filmmoon.com/contact

CONSENT:

To use our Services or allow someone to use the Services on your behalf, we have to get your consent to our collection, use, disclosure, transfer and storage in accordance with this Privacy Policy of any Personal Data or other information received by us as a result of such use. You can give your consent to such data processing on our homepage.  You can always withdraw your consent at any time. However the withdrawal of your consent shall not affect the lawfulness of processing based on consent before its withdrawal. Please also note that withdrawal of your consent will result in you not being able to use our Services.

Information We Collect:

When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:

  1. Personal Data:

Festivals: We collect Personal Data from you when you voluntarily provide such information to the Services, such as when you register for access to the Services as a Festival. The Personal Data we may collect includes without limitation your name, address, email address and phone number. In addition, if you use our payment processing services, we will collect financial information from you (e.g., your bank account information or an address to send checks) as necessary to facilitate payments and information required for tax purposes (e.g., your taxpayer identification number).

Filmmakers and other Film professionals: We collect Personal Data from you when you voluntarily provide such information to the Services, such as when you register for access to the Services (whether as a Filmmaker or other Film professional), submit to a film festival as a Filmmaker or use certain parts of the Services. The Personal Data we may collect includes without limitation your name, address, email address, zip code and other personally identifiable information. In addition, Festivals can set up event registration pages to collect virtually any information from Filmmakers in connection with submission to a Festival's event listed on the Services. If a Filmmaker voluntarily provides that information in connection with submission to an event or otherwise, it will be available to us and will be held by us in accordance with this Privacy Policy. In addition, such information will be delivered to the Festival in accordance with "Our Disclosure of Information That We Collect: Festivals" below.

Privacy Policy Links: We make an effort to provide a link to this Privacy Policy in the footer of every page on our websites, including those pages on which Personal Data is collected, and to make it available in all of our software. 

Cookies, Pixels Tags, Local Shared Objects, Web Storage, other personally identifiable information and Similar Technologies: Please refer to our Cookie Policy, which is hereby incorporated by reference into this Privacy Policy, for more information about our use of these technologies.

  1. Non-Personal Data:

Non-Identifiable Data: When you interact with the Services, we collect certain personally non-identifiable information ("Non-Personal Data"). The Non-Personal Data we collect includes without limitation Internet browser type, other characteristics of your device and software, domain names of your Internet Service Provider, your approximate geographic location, a record of your usage of the Services, the time of your usage and aggregated Personal Data that cannot be used to specifically identify you. Such information, which is collected passively using various technologies, cannot, in and of itself, be used to specifically identify you. We also collect Non-Personal Data (including, without limitation, of the type set forth above) from third parties, like Google Analytics. However this data is compiled and analyzed on an aggregate basis and this aggregate information does not identify you personally and therefore is considered and treated as Non-Personal Data

  1. Our Use of Information That We Collect:
  2. Personal Data:

We use the Personal Data we collect in a manner that is consistent with this Privacy Policy. We may use the Personal Data as follows:

Specific Reason: If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem and will respond to the email address from which the contact came.

Access and Use: If you provide Personal Data in order to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to monitor your use of such Services or functionality.

Internal Business Purposes: We may use your Personal Data for internal business purposes including without limitation to help us improve the content and functionality of the Services, to better understand our users, to improve the Services, to protect against, identify or address wrongdoing, to enforce our Terms of Service, to manage your account and provide you with customer service, and to generally manage the Services and our business.

Marketing: We may use your Personal Data to contact you in the future for our marketing and advertising purposes, including without limitation to inform you about services or events we believe might be of interest to you, to develop promotional or marketing materials and provide those materials to you, and to display content and advertising on or off the Services that we believe might be of relevance to you. In particular, Festivals should note that we may use information we receive or collect regarding Filmmakers (including without limitation via a Festival's event submission page) in accordance with the terms of this Privacy Policy, including in the manner set forth above.

If we intend to use any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected or we will obtain your consent subsequent to such collection but prior to such use. Should there be a change in the above manners, you will be informed prior to the application of such processing. If you’re not comfortable with the new manner of processing, you can always withdraw you consent at any time. However the withdrawal of your consent shall not affect the lawfulness of processing based on consent before its withdrawal.

  1. Non-Personal Data:

Because Non-Personal Data cannot be used to personally identify you, we may use such information for any lawful purpose.

Our Disclosure of Information That We Collect:

  1. Personal Data:

We will not sell or share your Personal Data to third parties, including third party advertisers. There are, however, certain circumstances in which we may disclose, transfer or share your Personal Data with certain third parties as set forth below:

Related Third Parties: We, like many businesses, sometimes engage other companies to perform certain business-related functions. Examples of such functions include payment services, hosting services and web development. When we engage another company to perform such functions, we may provide them with information, including Personal Data, in connection with their performance of such functions.

Our current list of data processors is indicated below:

NAME

ADDRESS

SERVICE

Amazon Web Services (AWS)

Location of processing: Server region set by FilmMoon – currently AWS EU (Frankfurt) Region. (Amazon Web Services EMEA SARL)

Database and hosting

[DATA]

[DATA]

[DATA]

 

Festivals: When you submit to a Festival on the Services, we need your consent to provide your Personal Data to the Festivals, if applicable. These Festivals are not bound to treat your Personal Data in accordance with this Privacy Policy. With such consent you agree that we are not responsible for the actions of these Festivals with respect to your Personal Data. It is important that you review the applicable policies of the Festivals of an event (and the related fundraising page, if applicable) before providing Personal Data or other information in connection with that event or related fundraising page.

Facebook and Other Third Party Connections: You can connect your Film Moon account to your accounts on third party services like Facebook, in which case we may collect, use, disclose, transfer and store information relating to your account with such third party services in accordance with this Privacy Policy. For example, if you connect with Facebook, we store your Facebook ID, first name, last name, email and profile picture and use them to connect with your Facebook account to provide certain functionality on the Services. 

Some of our pages display content from external providers, e.g. YouTube, Facebook and Twitter. To view this third-party content, you first have to accept their specific terms and conditions. This includes their cookie policies, which we have no control over. These third-party services are outside of the control of FilmMoon. Please note that these providers may, at any time, change their terms of service, purpose and use of cookies, etc

Legal Requirements: We may disclose your Personal Data if required to do so by law (including, without limitation responding to a subpoena or request from law enforcement, court or government agency) or in the good faith belief that such action is necessary (i) to comply with a legal obligation, (ii) to protect or defend our rights, interests or property or that of third parties, (iii) to prevent, investigate, or identify possible wrongdoing in connection with the Services, (iv) to act in urgent circumstances to protect the personal safety of users of the Services or the public, or (v) to protect against legal liability.

  1. Non-Personal Data:

Because Non-Personal Data cannot be used to personally identify you, we may disclose, transfer or share Non-Personal Data for any lawful purpose.

Your Choices and rights:

You can use the Services without providing any Personal Data or with limiting the Personal Data you provide. If you choose not to provide any Personal Data or limit the Personal Data you provide, you may not be able to use certain functionality of the Services. For instance, in order to open an account, submit or receive submissions, your name and email address will be required. Other than that, you have several choices available when it comes to your Personal Data:

Limitation of Processing the Personal Data You Provide: If you contest the correctness of the data which we have registered about you or lawfulness of processing, or if you have objected to the processing of the data in accordance with your right to object, you may request us to restrict the processing of these data to only storage. The processing will only be restricted to storage, until the correctness of the data can be established, or it can be checked whether our legitimate interests override your interests. If you are not entitled to erasure of the data which we have registered about you, you may instead request that we restrict the processing of these data to only storage. If the processing of the data which we have registered about you is solely necessary to assert a legal claim, you may also demand that other processing of these data be restricted to storage. We may process your data for other purposes if this is necessary to assert a legal claim or if you have granted your consent to this. 

Withdrawing your consent: Where we process your information on the basis of your consent, you have the right to withdraw that consent (noting that such withdrawal does not affect the lawfulness of any Processing performed prior to the date on which we receive notice of such withdrawal, and does not prevent the Processing of your Personal Information in reliance upon any other available legal bases). Requests should be submitted by contacting us (using the contact instructions below). If you are an EU resident and have any unresolved privacy concern that we have not addressed satisfactorily after contacting us, you have the right to contact the appropriate EU Supervisory Authority and lodge a complaint. In case of Film Moon, this authority is the Hungarian National Authority for Data Protection and Freedom of Information. You can reach them at: H-1055 Budapest, Falk Miksa utca 9-11.; Phone: +36 -1-391-1400; Fax: +36-1-391-1410; E-mail: privacy@naih.hu

Accessing your personal data: You have a right to access the personal data we are keeping about you. In many cases this information is already present to you in your online services from us. Your right to access may, however, be restricted by legislation, protection of other persons’ privacy and consideration for Film Moon’s business concept and business practices. Film Moons’ know-how, business secrets as well as internal assessments and material may restrict your right of access.

Request correction of data: If the data are incorrect or incomplete, you are entitled to have the data rectified, with the restrictions that follow from legislation.

Request erasure: You have the right request erasure of your data in case

  • you withdraw your consent to the processing and there is no other legitimate reason for us to process it; 
  • you object to the processing and there is no justified reason for continuing the processing;
  • you object to processing for direct marketing;
  • processing is unlawful.

Objection to processing: You can always object to the processing of personal data about you for direct marketing and profiling in connection to such marketing.

Data portability: You have a right to receive personal data that you have provided to us in a machine-readable format. This right applies to personal data processed only by automated means and on the basis of consent or of fulfilling a contract. Where secure and technically feasible the data can also be transmitted to another data controller by us. Your request to exercise your rights as listed above will be assessed given the circumstances in the individual case. Please note that we may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Exclusions:

This Privacy Policy does not apply to any Personal Data collected by us other than Personal Data collected through the Services. This Privacy Policy shall not apply to any unsolicited information you provide to us or another user or visitor through the Services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as bulletin boards, any ideas for new products or modifications to existing products, claim or demand letters, and other unsolicited submissions (collectively, "Unsolicited Information"). Any Unsolicited Information you provide us with is covered by your consent.

Minor:

We do not knowingly collect Personal Data from people under the age of 18. If you are under the age of 18, please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data through the Services without their permission. If you have reason to believe that a person under the age of 18 has provided Personal Data to us through the Services, please contact us, and we will endeavor to delete that information from our databases.

Links to Other Web Sites:

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by us (the "Third Party Sites"). The policies and procedures we described here do not apply to the Third Party Sites. The links from the Services do not imply that we endorse or have reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

Storage and Security:

We may store Personal Data itself or such information may be included in databases owned and maintained by our affiliates, agents or service providers. We take what we believe to be reasonable steps to protect the Personal Data provided via the Services from loss, misuse, unauthorized access, inadvertent disclosure, alteration, and destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data via the Internet.

We will keep your data for as long as they are needed for the purposes for which your data was collected and processed or required by laws and regulations. 

This means that we keep your data for as long as necessary for the performance of our Services and as required by retention requirements in laws and regulations. Where we keep your data for other purposes than those of the performance of Services, such as for anti-money laundering and bookkeeping purposes, we keep the data only if necessary and/or mandated by laws and regulations for the respective purpose.

Retention and Deletion:

We may retain your Personal Data as long as you continue to use the Services. You may close your account by contacting us. However, we may retain Personal Data and Non-Personal Data for an additional period as is permitted or required under applicable laws. 

Other Terms and Conditions:

Your access to and use of the Services is subject to the Terms of Service.

Changes to This Privacy Policy:

The Services and our business may change from time to time. As a result, at times it may be necessary for us to make changes to this Privacy Policy. We reserve the right, in our sole discretion, to update or modify this Privacy Policy at any time (collectively, "Modifications"). Modifications to this Privacy Policy will be posted to the Film Moon website with a change to the "Last Updated" date at the top of this Privacy Policy. In certain circumstances Film Moon may, but need not, provide you with additional notice of such Modifications, such as via email or with in-Service notifications. Modifications will be effective 30 days following the "Last Updated" date or such other date as communicated in any other notice to you. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Unless the purposes or data categories we use your personal data for change, you will not be required to renew your consent. 

Contacting Film Moon:

Please also feel free to contact us if you have any questions about this Privacy Policy or our information practices. You may contact us by writing to https://filmmoon.com/contact

If you have a complaint about Film Moon's privacy practices you should write to us at: https://filmmoon.com/contact 

We will take reasonable steps to work with you to attempt to resolve your complaint.

Our Cookie Policy:

This Cookie Policy sets forth our policy with respect to information, including personally identifiable information ("Personal Data"), that is collected from users of and/or visitors to the Services (including through those users' and visitors' agents) ("you" or "your"), through cookies, pixel tags, local shared objects, web storage and other similar technologies.

Please also refer to our Privacy Policy, into which this Cookie Policy is incorporated by reference, which sets forth our policy with respect to the collection, use, disclosure, transfer and storage of information, including Personal Data,  that is collected from users of and/or visitors to the Services.

If you have any questions or concerns, please do not hesitate to contact us by using the following link: https://filmmoon.com/contact

We use cookies and similar technologies to deliver products and services to you, provide a secure online environment, to manage our marketing and provide a better online experience, track our website performance and to make our website content more relevant to you. The data will not be used to identify individual visitors except for signed in members.

You can set or amend your web browser controls to accept or reject cookies. If you choose to reject cookies, you may still use our websites and some services, however your access to some functionality and areas of our website or services may be restricted substantially.

Consent:

To use our Services, you must consent to some of the use of the technologies described in this Cookie Policy that are essential for the function of the webpage, however there are others that you can freely opt out of. You cannot opt out from the essential ones. If you’re uncomfortable allowing the essential cookies, your sole remedy is to cease accessing, browsing and otherwise using the Services. 

What are cookies, pixel tags (aka clear GIFs or web beacons), local shared objects and web storage?

  1. Cookies

A cookie is a piece of information that is placed on your web browser when you access and/or use the Services that stores text and which can later be read back by the Services or third parties. They are used to recognize your browser.

  1. Pixel Tags (aka Clear GIFs or Web Beacons)

A pixel tag is a tiny invisible tag or graphic placed on certain parts of the Services, in emails or in certain other downloadable content, but not on your computer, mobile device or browser.

  1. Strictly necessary cookies

These cookies are essential in order to enable you to move around the site and use its features. These are known as “First Party” cookies. Without these cookies, services like enabling appropriate content based on your type of device cannot be provided.

  1. Performance cookies

These cookies provide information about how visitors use the site so that we can analyse traffic and understand how our visitors use our site. We use cookies issued by a third party, Google Analytics, for this purpose (“Third Party” cookies). Google Analytics uses its own cookies. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the site works. You can find out more about Google Analytics cookies here:  https://www.google.com/intl/hu/policies 

 

How can I manage these technologies?

  1. Cookies

Cookies may be session cookies (i.e., last only for one browser session) or persistent cookies (i.e., continue in your browser until they are affirmatively deleted). You can manage cookies through your web browser's option settings and through those settings you may be able (i) to receive notifications when you are receiving new cookies, (ii) to disable cookies or (iii) to delete cookies. Please refer to your web browser's help section for information on how to do this.

2.Use of Google Analytics

The Google Analytics uses so-called cookies, word files which are stored at your computer and which facilitate the analysis of the use of the website.

The information generated by the cookies used by the Users are usually forwarded and stored at one of the server of Google in the USA. By activating the IP- anonymization Google previously abbreviates the IP address of the User in the European Union and in the member states of the Agreement on the European Economic Area.

The transfer of the whole IP address to the US server of Google and the abbreviation of it there only takes place exceptionally. On the basis of the engagement of the operator of this website, these information will be used by Google in order to evaluate how the User browsed the website and to prepare reports to the operator of the website with respect to the activity of the website, furthermore to provide further services in connection with the use of the website and the internet.

The IP address forwarded by the browser of the User within the framework of Google Analytics is not reconciled with other data of Google. The User can prevent the storage of cookies by setting up its browser appropriately, however your attention is drawn to the fact that not all functions of the website can be fully used in this case. Furthermore you can prevent the collection and storage the data connected to the use of the website through cookies, by downloading and installing plugin which can be found at the following website: https://tools.google.com/dlpage/gaoptout?hl=hu

What do you use these technologies for?

Generally we use these technologies for one of the following reasons:

  1. Essential (strictly necessary)

We use these technologies in a way that is essential for the operation of our Services or parts thereof. For example, we may use cookies to determine where to route your traffic to effectively distribute the workload across numerous computers.

  1. Performance/Analytics

We use these technologies to analyze how you use our Services and to monitor our Services. For example, we may place cookies that allow us (i) to measure the time of your requests to our servers and our responses, (ii) to A/B test new features, (iii) to record statistics about site usage, (iv) to track your activities on the Services, and (v) to track the places from which you come to the Services.

  1. Functionality

We use these technologies to allow us to provide certain functionality on the Services and to remember your preferences. For instance, when you click the "remember me" box on our log in page we place a persistent cookie on your browser that allows our Services to pre-populate your email address when you return. Other examples include remembering your preferences, preventing web application vulnerabilities, allowing for third party integrations, and in connection with providing search results.

Does anybody else use these technologies on your Services?

Most of the cookies and other technologies described above on our Services are set by us (aka first party cookies) or are used in connection with the Services and set by third party service providers at our direction ("Third Party Cookies"). We may use Third Party Cookies with respect to each of the uses set forth above. For example, we use technologies from Google Analytics to measure performance/analytics.

You can opt out of off-site and third-party-informed advertising by adjusting your cookie settings. Opting out will not remove advertising from the pages you visit, but, instead, opting out will result in the ads you see not being matched to your interests. This implies that the ad(s) you see will not be matched to your interest You can manage/delete cookies as you wish - for details, see aboutcookies.org.

How can I manage these cookies?

Removing cookies from your device

You can delete all cookies that are already on your device by clearing the browsing history of your browser. This will remove all cookies from all websites you have visited.

Be aware though that you may also lose some saved information (e.g. saved login details, site preferences).

Managing site-specific cookies

For more detailed control over site-specific cookies, check the privacy and cookie settings in your preferred browser

Blocking cookies

You can set most modern browsers to prevent any cookies being placed on your device, but you may then have to manually adjust some preferences every time you visit a site/page. And some services and functionalities may not work properly at all (e.g. profile logging-in). s by those specific cookies.