Frequently Asked Questions

GENERAL

What is Film Moon?

Film Moon is a web platform whose main goal is to collect relevant information, data and services regarding film festivals and films. It is created to provide a clear picture of the film festival world, serving as a guide for festivals, filmmakers and film lovers. 

Find more about us here!

How does Film Moon verify that all festival and film data are existing and valid?

There is an accomplished editorial team at Film Moon, which gathers, edits and checks all the relevant info registered in our database. However, there is enormous amount of data regarding festivals, films and the people around them, so despite the greatest professional precaution, some information on the website might not always be up to speed, due to the constantly fluctuating nature of the data. 

What should I do if I find inaccurate data?

Something doesn't seem right? We are here to help! 

  • If you own the film or festival containing incorrect data, you can claim the right to edit its profile. You can find the ‘Claim’ feature on the profile page. 
  • If your film/festival is edited by someone else, you can tell us here and we will sort out the issue swiftly.  

if you find inaccurate data on something that does not belong to you, but seems to be incorrect, please let us know here.

Why is Film Moon different from any other website?

There are countless websites that deal with films. There are several platforms supporting festival submissions. However, currently there is no website that would collect all the relevant info about festivals and films in an innovative way.  

Film Moon is the first web platform aimed to serve as a guide and connect people of the film festival industry.

How can I change my email address?

It is not possible to change your email address on Film Moon. If you have troubles with your email address on Film Moon, please drop us a message, and we try to do our best to help.

FILMMAKERS

How can I register on Film Moon?

It’s easy - just click here to sign up or sign in with your facebook account. Once you've filled out the registration form, you get instant access to register your festival or film in order to provide the most important info and news about them, or use one of the upcoming features of Film Moon.

We take good care of your data: see our privacy policy here. So come and join us!



I’m a member of a film crew. What can I use Film Moon for?

You can browse the open section of the database, read our articles about films, festivals and the industry, and of course, you can recommend Film Moon to your director, producer, distributor colleagues to use in order to highlight their festival successes.

I’ve found my film on Film Moon. What can I do with it? 

We at Film Moon are aiming to build the most detailed film festival database, so we are registering the films and festivals ourselves too. If you find your film in the database, you have the chance to be the owner of the film on Film Moon, which means you will get full control to modify its details, add more info or fresh festival awards to the film’s profile. 

Click on the film’s page in order to claim it!



Who can register a film?

In brief: if you have the distribution rights of the film, or you are authorised to submit it to festivals, you can register it (and its details) on Film Moon. You can find detailed info on this in our Terms and Conditions.

Who can see your info on Film Moon? 

Basic details of films and festivals are publicly visible on Film Moon. More details can be seen for registered users. As we develop the platform, more and more data will be available on films and festivals. We take care of all the sensitive information, so we provide full control to the rightholder in order to decide what to highlight. 

Click here to find our detailed Privacy Policy!



How do I edit my profile?

After you registered on Film Moon, you will always have the chance to modify your details. You can find this option in your account settings.



How do I delete my profile?

We are sad to hear that you consider leaving Film Moon. We are here to help, if you want to modify something or to fix an error which might disturb you. If you wish to leave us anyway, you can delete your profile under the account settings.



How can I change my password?

You can change your password under the account settings.



FESTIVALS

How can I register my festival on Film Moon?

After you registered your personal profile on Film Moon, you can add your festival too, providing its basic details. It’s free and fun! You can find this option under your profile, which is on the right top of the website.

I’ve found my festival on Film Moon. What can I do with it?

We at Film Moon are aiming to build the most detailed film festival database, so we are registering the films and festivals ourselves too. If you find your festival in the database, you have the chance to be the owner of the film on Film Moon, which means you will get full control to modify its details, add more info or updates to your festival’s profile. 

To have a secure and valid database, we review all the registered festivals and the claimings to edit the registered ones.

You can claim the right to own and edit your festival on Film Moon on the festival’s page.

Is it free to register a festival?

Yes, it is absolutely free to register your festival to the database.  

How can I edit my dates and deadlines?

After you registered your festival you have the chance to modify its dates and deadlines under the festival’s profile.